Last updated: August 24, 2026
About This Privacy Policy
This Privacy Policy explains how T&T VIETNAMHAIR collects, uses and protects information when you visit ttvietnamhair.com, request a quotation, place an order or communicate with our sales team.
Information We May Collect
- Contact information such as your name, phone number, WhatsApp number and email address.
- Order and delivery information such as product choices, quantities, customization requests, receiver details, country, city and shipping address.
- Messages, photos or videos you choose to send for product consultation, custom orders, delivery support or an approved return request.
- Website information such as device type, browser, pages visited and cookies used for site operation, security and performance.
How We Use Information
We use information to answer enquiries, prepare quotations and invoices, confirm product specifications, process orders, arrange international shipping, provide tracking and customer support, prevent fraud and improve our website and services.
Payment Information
Payments may be completed by Bank Transfer, Western Union, MoneyGram or Visa Card via an Online Payment Link for a confirmed invoice. Card payments are processed through the payment service connected to the approved link. T&T VIETNAMHAIR does not ask customers to send full card details through WhatsApp or email, and we do not accept PayPal.
When Information May Be Shared
We may share only the information necessary to complete your request with trusted service providers such as payment processors, DHL, FedEx, UPS, other available carriers, website hosting providers and professional advisers. We do not intentionally sell customer personal information.
Cookies and External Services
Our website may use essential cookies and third-party services such as WooCommerce, WhatsApp, analytics, payment and shipping tools. Those services may process information under their own privacy terms.
Data Retention and Your Choices
We keep order, invoice and communication records for as long as reasonably needed for customer service, accounting, fraud prevention and legal obligations. You may contact us to request access, correction or deletion of personal information, subject to records that we must retain for legitimate business or legal reasons.
Protecting Your Information
We use reasonable administrative and technical measures to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure. Always confirm payment instructions with an authorized T&T VIETNAMHAIR representative before paying.
Contact T&T VIETNAMHAIR
For privacy questions, contact us at ttvietnamhair@gmail.com or WhatsApp: +84 983 830 188.